• editor.aipublications@gmail.com
  • Track Your Paper
  • Contact Us
  • ISSN: 2582-9823

International Journal Of Language, Literature And Culture(IJLLC)

Emotional Intelligence: Employee attitudes as a Mediation Role between Creativity and Emotional Intelligence

Zain Noori Ismael


International Journal of Language, Literature and Culture (IJLLC), Vol-2,Issue-6, November - December 2022, Pages 16-29, 10.22161/ijllc.2.6.2

Download | Downloads : 7 | Total View : 178

Article Info: Received: 12 Oct 2022, Received in revised form: 30 Oct 2022, Accepted: 05 Nov 2022, Available online: 12 Nov 2022

Share

In spite of the fact that recent research has shown that emotional intelligence plays a significant role in the creative process, not much work has been done so far to verify this theory. As a result, the purpose of this study was to investigate the impact of emotional intelligence on the creation of and the mediating role of employee attitudes at selected private enterprises in the Kurdistan area of Iraq. For the purpose of evaluating this study, a quantitative research methodology was utilized. There was a random sample procedure used, and there were a total of 100 questionnaires sent; however, only 87 questionnaires were returned. In this study, employee attitude served as both a mediator and a dependent variable, while social awareness, self-management, relationship management, and self-awareness were employed as independent variables to examine the relationship between emotional intelligence and creative output. According to the findings, emotional intelligence has a direct and indirect influence, both of which are considerable and favorable for creative output in private companies. Also, the study's results suggested that future research should look into staff commitment and how engaged employees are.

Emotional Intelligence, Creativity, Private businesses, Kurdistan Region of Iraq.

[1] Molero Jurado, M. D. M., Simón Márquez, M. D. M., Martos Martínez, Á., Barragán Martín, A. B., Pérez-Fuentes, M. D. C., & Gázquez Linares, J. J. (2022). Qualitative Analysis of Use of ICTs and Necessary Personal Competencies (Self-Efficacy, Creativity and Emotional Intelligence) of Future Teachers: Implications for Education. Sustainability, 14(19), 12257.
[2] Yang, R., Díaz, V. G., & Hsu, C. H. (2021). Use of emotional intelligence to promote innovation among employees in the work environment through qualitative and quantitative analysis. Aggression and Violent Behavior, 101589.
[3] Anwar, G., & Shukur, I. (2015). The impact of training and development on job satisfaction: a case study of private banks in Erbil. International Journal of Social Sciences & Educational Studies, 2(1), 65.
[4] Khoshakhlagh, H., Zare Neyestanak, M., Nazari Fardoee, Z., & Shahisadrabadi, F. (2022). Investigating the Relationship between Creativity and Emotional Intelligence with Motivational Strategies and Academic Performance of Students in Nain. Educational and Scholastic studies, 10(4), 83-104.
[5] Anwar, K. (2016). Comparison between cost leadership and differentiation strategy in agricultural businesses. Custos E Agronegocio on Line, 12(2), 212-231.
[6] Faeq, D. K. (2022). The Effect of Positive Affectivity on Creative Outcome Mediating by Quality of Work Life. QALAAI ZANIST JOURNAL, 7(1), 862-877.
[7] Hameed, A. A., & Anwar, K. (2018). Analyzing the Relationship between Intellectual Capital and Organizational Outcome: A Study of Selected Private Banks in Kurdistan. International Journal of Social Sciences & Educational Studies, 4(4), 39.
[8] Ahangar Ghorbani, Z., Atadokht, A., Mikaeili, N., & Hajloo, N. (2022). The Causal Relationship Between Creativity and Emotional Intelligence Mediated by Humor: A Study among Adolescents. Rooyesh-e-Ravanshenasi Journal (RRJ), 10(12), 273-282.
[9] Anwar, K. (2017). Analyzing the conceptual model of service quality and its relationship with guests’ satisfaction: a study of hotels in erbil. The International Journal of Accounting and Business Society, 25(2), 1-16.
[10] Faeq, D. K., Ismail, Z. N., & Sadq, Z. M. (2020). The Role of Body Language on Achieving Customer Satisfaction (An empirical study of consumers' perspectives of electronic devices in the commercial centers of Sulaymaniyah Governorate-Kurdistan Region/Iraq). International Journal on Humanities and Social Sciences,(16), 117-129.
[11] Anwar, G., & Shukur, I. (2015). the impact of recruitment and selection on job satisfaction: Evidence from private school in Erbil. International Journal of Social Sciences & Educational Studies, 1(3), 4-13.
[12] Kornilova, T. V., Shestova, M. A., & Kornilov, S. A. (2021). Emotional Intelligence, Big Five Traits and Emotional Creativity in latent personality profiles.
[13] Faeq, D. K., Abdulla, D. F., Ali, B. J., & Akoi, S. (2021). Impact of job resources on employee green behavior: An Empirical Investigation Among Employees Work in The Tourist Companies in Erbil-City Kurdistan Region of Iraq. The Scientific Journal of Cihan University–Sulaimaniya, 5(2), 115-126.
[14] Hanif, N., Arshed, N., & Farid, H. (2022). Competitive intelligence process and strategic performance of banking sector in Pakistan. Int. J. Bus. Inf. Syst., 39(1), 52-75.
[15] Faeq, D. K., Abdulla, D. F., Ali, B. J., & Akoi, S. (2021). Impact of job resources on employee green behavior: An Empirical Investigation Among Employees Work in The Tourist Companies in Erbil-City Kurdistan Region of Iraq. The Scientific Journal of Cihan University–Sulaimaniya, 5(2), 115-126.
[16] Anwar, G., & Shukur, I. (2015). The Impact of Service Quality Dimensions on Students’ Satisfaction. International Journal of Social Sciences & Educational Studies, 76.
[17] Abdullah, M. S., Toycan, M., & Anwar, K. (2017). The cost readiness of implementing e-learning. Custos E Agronegocio On Line, 13(2), 156-175.
[18] Alfonso-Benlliure, V., Teruel, T. M., & Fields, D. L. (2021). Is it true that young drama practitioners are more creative and have a higher emotional intelligence?. Thinking Skills and Creativity, 39, 100788.
[19] Faeq, D. K., Ali, B. J., & Akoi, S. (2022). The Impact of People Related TQM and CSR on Employees Job Satisfaction. UKH Journal of Social Sciences, 6(1), 1-9.
[20] Qahir, A., Karim, J., & Kakar, A. S. (2022). The Mediating Role of Self-Efficacy Between Emotional Intelligence and Employees' Creativity. Pakistan Social Sciences Review, 6(2), 209-220.
[21] Faeq, D. K., Zyad, K., & Hassan, R. (2022). Impact of resonant leadership in reducing workplace bullying: A case from Sulaymaniyah chamber of commerce & industry. International Journal of Research in Business and Social Science (2147-4478), 11(6), 264-276.
[22] Ncube, B., & Ndlovu, M. J. (2022). Competitive Intelligence: Conceptualising its evolving use as a strategic marketing management tool in Zimbabwe. Int. J. Adv. Multidiscip. Res, 9(3), 38-51.
[23] Ram, J., & Zhang, C. (2021). Examining the role of social media analytics in providing competitive intelligence: The impacts and limitations. Journal of Global Information Management (JGIM), 29(6), 1-18.
[24] Anwar, K. (2017). The Role of Effective Leadership in Crisis Management: Study of Private Companies in Kurdistan. QALAAI ZANIST JOURNAL, 2(4), 326-338.
[25] Faeq, D. K., Saleh, P. F., Hiwa, H., Ismael, A., & Nawzad, M. (2022). Purchase intention in the scope firm of corporate social responsibility. International Journal of Research in Business and Social Science (2147-4478), 11(6), 43-55.
[26] Anwar, K. (2016). The relationship between transformational leadership characteristics and effectiveness: A case study of construction companies in Erbil. International Journal of Science Technology & Management, 5(2), 250-156.
[27] Moghadasi, M., & Alibeigi, N. (2021). Analysis of the Relationship between Emotional Intelligence and Spiritual Intelligence of Students and Guilford's Creativity Theory in Educational Environments (Case Study: Architects student of Islamic Azad University of kermanshah). Journal of Innovation and Creativity in Human Science, 10(3), 1-16.
[28] Anwar, G., & Surarchith, N. K. (2015). Factors Affecting Shoppers’ Behavior in Erbil, Kurdistan–Iraq. International Journal of Social Sciences & Educational Studies, 1(4), 10.
[29] Faeq, D. K. (2022). Thee role of job bullying in promoting turnover intention an exploratory study of the opinions of a sample of employees in the General‎ Directorate of Tourism in Sulaimania, Kurdistan Region, Iraq. Cihan University-Erbil journal of humanities and social sciences, 6(2), 17-26.
[30] Hayat, K., Tabasam, A. H., Ali, A., Ashiq, A., Shabbir, M. S., & Rawoof, H. A. (2022). Relationship of challenge and hindrance stressors with turnover intention and employee’s creativity: The moderating role of emotional intelligence. Journal of Management Info, 9(2), 146-157.
[31] Sadq, Z. M., Ahmad, B. S., Faeq, D. K., & Muhammed, H. O. (2020). The Effect of Strategic Planning on Entrepreneurship Strategy Requirements (The Case of Private Hospitals in Iraqi Erbil City). International Journal of Multicultural and Multireligious Understanding, 7(10), 147-164.
[32] Paek, B., Martyn, J., Oja, B. D., Kim, M., & Larkins, R. J. (2022). Searching for sport employee creativity: A mixed-methods exploration. European Sport Management Quarterly, 22(4), 483-505.
[33] Sadq, Z. M., Faeq, D. K., & Abdulla, D. (2021). Role Of Servant Leadership In Achieving And Developing Employee’s Career Satisfaction And Intention To Remain With The Organization: An Empirical Study Of Tourist Companies In Erbil City, Kurdistan Region Of Iraq. Ecoforum Journal, 10(1).
[34] Anwar, K., & Ghafoor, C. (2017). Knowledge management and organizational outcome: A study of private universities in Kurdistan. International Journal of Social Sciences & Educational Studies, 4(2), 53.
[35] Faeq, D. K. (2022). The Effect of Positive Affectivity on Creative Outcome Mediating by Quality of Work Life. QALAAI ZANIST JOURNAL, 7(1), 862-877.
[36] Anwar, K. (2017). Leading Construction Project Teams: The Effectiveness of Transformational Leadership in Dynamic Work Environments in Kurdistan. International Journal of Advanced Engineering, Management and Science, 3(10), 239925.
[37] Faeq, D. K., Garanti, Z., & Sadq, Z. M. (2021). The Effect of Total Quality Management on Organizational Performance: Empirical Evidence from the Construction Sector in Sulaymaniyah City, Kurdistan Region–Iraq. UKH Journal of Social Sciences, 5(1), 29-41.
[38] Terry, H., & Lonto, A. L. (2021, December). Emotional Intelligence and Creativity of History Teacher. In International Joined Conference on Social Science (ICSS 2021) (pp. 353-356). Atlantis Press.
[39] Anwar, K., & Climis, R. (2017). Analyzing the relationship between types of advertisement and customer choice: a study of retailer stores in erbil. The International Journal of Accounting and Business Society, 25(2), 43-52.
[40] Sadq, Z. M., Ahmad, B. S., Faeq, D. K., & Muhammed, H. O. (2020). The Effect of Strategic Planning on Entrepreneurship Strategy Requirements (The Case of Private Hospitals in Iraqi Erbil City). International Journal of Multicultural and Multireligious Understanding, 7(10), 147-164.
[41] Yang, J., Xiu, P., Sun, L., Ying, L., & Muthu, B. (2022). Social media data analytics for business decision making system to competitive analysis. Information Processing & Management, 59(1), 102751.
[42] Anwar, K., & Louis, R. (2017). Factors Affecting Students’ Anxiety in Language Learning: A Study of Private Universities in Erbil, Kurdistan. International Journal of Social Sciences & Educational Studies, 4(3), 160.
[43] Faraj, K. M., Faeq, D. K., Abdulla, D. F., Ali, B. J., & Sadq, Z. M. (2021). Total Quality Management And Hotel Employee Creative Performance: The Mediation Role Of Job Embeddedment. Faraj, KM, Faeq, DK, Abdulla, DF, Ali, BJ, & Sadq, ZM (2021). Total Quality Management And Hotel Employee Creative Performance: The Mediation Role Of Job Embeddedment. Journal of Contemporary Issues in Business and Government, 27(1), 3838-3855.
[44] KM, Faeq, DK, Abdulla, DF, Ali, BJ, & Sadq, ZM (2021). Total Quality Management And Hotel Employee Creative Performance: The Mediation Role Of Job Embeddedment. Journal of Contemporary Issues in Business and Government, 27(1), 3838-3855.
[45] Direction, S. (2022). Employee creativity and organizational innovation: Factors which drive enhancement. Strateg. Dir, 38, 29-31.
[46] Faeq, D. K. (2022). The importance of employee involvement in work activities to overall productivity. International Journal of Humanities and Education Development (IJHED), 4(5), 15-26.
[47] Sukenti, D., Tambak, S., & Siregar, E. (2021). Learning Assessment for Madrasah Teacher: Strengthening Islamic Psychosocial and Emotional Intelligence. Al-Ishlah: Jurnal Pendidikan, 13(1), 725-740.
[48] Faeq, D. K., & Ismael, Z. N. (2022). Analyzing the Relationships Between Organizational Justice and Job Performance. International journal of Engineering, Business and Management, 6(5).
[49] Salminen, M., Hamari, J., & Ravaja, N. (2021). Empathizing with the End User: Effect of Empathy and Emotional Intelligence on Ideation. Creativity Research Journal, 33(2), 191-201.
[50] Ivcevic, Z. (2022). Conceptual and Measurement Specificity are Key: The Case of Creativity and Emotions. Creativity Research Journal, 1-10.
[51] Faeq, D. K., & Ismael, Z. N. (2022). Analyzing the Relationships Between Organizational Justice and Job Performance. International journal of Engineering, Business and Management, 6(5).
[52] Ismael, Z. N. (2022). Marketing strategy: The Influence of Corporate Social Responsibility on Brand Awareness. International journal of Engineering, Business and Management, 6(5).
[53] Altinay, L., Madanoglu, G. K., Kromidha, E., Nurmagambetova, A., & Madanoglu, M. (2021). Mental aspects of cultural intelligence and self-creativity of nascent entrepreneurs: The mediating role of emotionality. Journal of Business Research, 131, 793-802.
[54] Ismael, Z. N. (2022). The Causes and Effects of Quality of Brand Relationship and Customer Engagement. International Journal of Humanities and Education Development (IJHED), 4(5), 73-84.
[55] Shafait, Z., Khan, M. A., Bilan, Y., & Oláh, J. (2021). Modeling the mediating roles of self-directed learning and knowledge management processes between emotional intelligence and learning outcomes in higher education. PloS one, 16(7), e0255177.
[56] Ivcevic, Z., Moeller, J., Menges, J., & Brackett, M. (2021). Supervisor emotionally intelligent behavior and employee creativity. The Journal of Creative Behavior, 55(1), 79-91.